Privacy Policy

1. Who we are

StreetVision is operated by StreetVision Ltd ("StreetVision", "we", "us", or "our"), company number 16770302, registered in England and Wales with its registered office at 5th Floor, 167-169 Great Portland Street, London, England, W1W 5PF. StreetVision Ltd is the data controller for the personal data described in this notice. We provide software tools for walking, wheeling and cycling infrastructure assessment, including ATE Route Checks.

Company details:
StreetVision Ltd
Company Number: 16770302
Registered in England and Wales
Registered office: 5th Floor, 167-169 Great Portland Street, London, England, W1W 5PF

Contact details:
Email: info@streetvision.tech
Privacy enquiries: info@streetvision.tech

2. Information we collect

Information you provide directly:

• Contact information (name, email, company) when you request pilot access or contact us
• Account information when you use our platform
• Project data you upload or create within the platform
• Communications with our support team

Information collected automatically:

• Usage data and analytics (how you interact with our platform)
• Device and browser information
• IP address and general location data
• Google Analytics cookies, only if you accept them in our cookie banner, plus aggregated cookieless page-view counts (see section 11 and our Cookie Policy)

3. How we use your information

• To provide and improve our platform and services
• To communicate with you about your account, updates, and support
• To analyse usage patterns and improve user experience
• To comply with legal obligations and protect our rights
• For pilot program administration and feedback collection

4. Legal basis for processing (UK GDPR)

• Contract: Processing necessary to provide our services to you
• Legitimate interests: Improving our platform, security, and business operations
• Consent: Analytics cookies and marketing communications (where we have your explicit consent)
• Legal obligation: Compliance with applicable laws

5. Data sharing and disclosure

We may share your information with:

• Service providers: Cloud hosting and cookieless website analytics (Vercel Inc.), Google Analytics (Google Ireland Limited) only with your consent, and support tools
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or share your personal data for marketing purposes without your explicit consent.

6. Data retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Account data is typically retained for the duration of your subscription plus 12 months for billing and support purposes.

7. International transfers

We process data within the UK and EU where possible. When data is transferred outside these regions, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

8. Your rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request rectification of inaccurate data
• Request erasure of your data (in certain circumstances)
• Request restriction of processing
• Data portability
• Object to processing (in certain circumstances)
• Withdraw consent (where applicable)

To exercise these rights, contact us at info@streetvision.tech.

9. Complaints

If you are unhappy with how we handle your personal data, please contact us first at info@streetvision.tech. We will acknowledge your complaint within 30 days and tell you what we are doing about it.

You also have the right to complain to a data protection authority. In the UK this is the Information Commissioner's Office (ICO): ico.org.uk, telephone 0303 123 1113.

If you are in the EU or EEA, you can also contact the data protection authority in your country.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption at rest and in transit, access controls, and regular security assessments.

11. Cookies and tracking

We use Google Analytics cookies only if you click "Accept" in our cookie banner. Until you choose, no analytics cookies are set. You can change your choice at any time via the "Cookie settings" link in the footer; if you withdraw consent we delete the Google Analytics cookies we set.

Independently of that choice, we count page views with Vercel Web Analytics, which is cookieless and does not identify individual visitors. The StreetVision platform (platform.streetvision.tech) uses only the cookies needed to keep you signed in and secure.

The full list is in our Cookie Policy.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.